“If these traditional companies aren’t able to change the fees they need to keep afloat – paying the salaries and the bricks and mortar – people are going to start coming to companies like ours, we are being approached every day by established agents wanting to find out more.”
The changing times has also seen Arizto make changes to how they service their sales teams – Budd laughs how he used to run small training sessions for all their agents in the company’s East Tamaki offices – when before May 2021 they all had to use I-phones because the company’s phone Apps were so new that Androids couldn’t use them.